ibilalchaudhary+uwurb

Senior HR Expert | CIPD, MBA, HRBP

Abu Dhabi, UAE

Profile summary

Strategic Senior HR Expert with 10 years of experience shaping workforce planning, HR business partnering, and digital transformation outcomes across the GCC. Brings an adaptable background transitioning from HR officer and office manager duties to senior leadership roles across multiple organizations in Abu Dhabi. Built automated HR workflow dashboards, integrated enterprise platforms, and managed restructuring processes with zero breaks in service. Committed to aligning human resources processes with organizational goals and driving process optimization.

Career highlights

Employee Relations Management: Ran employee relations through a four-month restructuring with zero breaks in service while aligning human resources processes with business goals across multiple organizations.

Digital Transformation: Integrated human capital management and information technology service management platforms to digitize human resources service delivery and shorten service level agreement turnaround times.

Human Resources Innovation: Won the 2019 Excellence in Human Resources Innovation award for building automated human resources workflow dashboards and introducing workflow automation systems.

Key skills

TechnicalHR Digital Transformation
ProfessionalStrategic HR Leadership Workforce Planning HR Business Partnering Shared Services Management Policy Execution HCM & ITSM Automation ERP Integration Process Optimization Employee Lifecycle Management Preboarding to Offboarding Talent Retention Payroll & Asset Management Integration E-Service & Help Desk Workflow Automation Service Request Management Multi-Department Integration SLA Optimization Grievance & Compliance Case Management Disciplinary Actions Audit & Regulatory Compliance Risk Mitigation Performance Monitoring Cross-Functional Collaboration Artificial Intelligence Change Management Regulatory Compliance & Governance AI-Driven HR Solutions

Professional experience

Human Resources ManagerApr 2026 - Present
Solutions+ (Mubadala)Abu Dhabi

Directs human resources operations, managing an onshore and offshore team. Directs HR digital transformation across all functions while using bilingual proficiency in Arabic and English to bridge communication between international stakeholders and local teams.

  • Uses bilingual documentation and reporting in Arabic and English.
  • Aligns human resources processes with business goals.
Human Resources Business PartnerOct 2022 - Present
Department of HealthAbu Dhabi

Defined people operations strategy, steering employee relations and digital HR integration across the organization. Guided the HR business partner team on workforce planning while aligning internal policies with regulatory standards.

  • Ran employee relations through a four-month restructuring with zero breaks in service.
  • Integrated HCM and ITSM platforms to digitize HR service delivery and shorten SLA turnaround times.
  • Built a grievance and appeal framework meeting labor regulations and ran shared services automation that reduced manual interventions.
Senior Employee Relations OfficerMar 2021 - Oct 2022
Silal Food and TechnologyAbu Dhabi

Directed employee relations operations within the organization, governing workforce compliance and administrative workflows across departments. Managed regional labor law standards and internal policy frameworks to establish consistent operational guidelines.

  • Rolled out a company-wide HCM system covering payroll, onboarding, and performance tracking.
  • Wrote HR policies that brought the company to full compliance with UAE labor law and internal governance.
  • Redesigned HR service workflows and cut inquiry resolution time.
Human Capital Business PartnerSep 2019 - Mar 2021
Cleveland ClinicAbu Dhabi

Advised executive leadership on workforce planning, regulatory compliance, and policy execution across the organization. Guided department heads on human resources practices and workforce efficiency.

  • Ran leadership development programs that improved retention and strengthened succession planning.
  • Won the 2019 Excellence in HR Innovation award for building automated HR workflow dashboards.
HR Officer & Office ManagerMar 2017 - Aug 2019
Emirates Advanced Research and Technology HoldingAbu Dhabi
  • Authored and established internal human resources policies and standard operating procedures to maintain compliance and steady administrative workflows.
  • Introduced workflow automation systems that reduced manual administrative friction and increased daily operational efficiency.

Education

Master of Business Administration, MBAJan 2021
Abu Dhabi University, UAE
B+S+, Human Resources DevelopmentJan 2016
Indiana State University, USA

aligned with SHRM guidelines

Certifications

CIPD CertificationCIPD2018-01-01T00:00:00.000Z
Future Digital Leaders ProgramMIT2023-01-01T00:00:00.000Z
PMI Professional in Business Analysis (PMI-PBA)PMI2019-01-01T00:00:00.000Z

Languages

Arabic · Native

English · Fluent